> For the complete documentation index, see [llms.txt](https://docs.spurtcommerce.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.spurtcommerce.com/spurtapi/spurtcommerce/admin-api/settings/support-category.md).

# Support-Category

## Get Ticket Categories

> This API retrieves a list of support ticket categories based on the query parameters.

```json
{"openapi":"3.0.1","info":{"title":"SpurtV5","version":"1.0.0"},"tags":[{"name":"Support ticket category","description":"Support ticket category for admin"}],"servers":[{"url":"http://139.59.67.17/backend/api"},{"url":"https://139.59.67.17/backend/api"}],"paths":{"/support-ticket/ticket-category":{"get":{"tags":["Support ticket category"],"summary":"Get Ticket Categories","description":"This API retrieves a list of support ticket categories based on the query parameters.","operationId":"getTicketCategories","parameters":[{"name":"Authorization","in":"header","description":"Bearer token for authentication.","required":true,"schema":{"type":"string"}},{"name":"limit","in":"query","description":"Limit the number of results.","required":false,"schema":{"type":"number"}},{"name":"offset","in":"query","description":"The offset from where to start the results.","required":false,"schema":{"type":"number"}},{"name":"keyword","in":"query","description":"Search keyword for filtering categories.","required":false,"schema":{"type":"string"}},{"name":"parentCategoryId","in":"query","description":"Filter by parent category ID.","required":false,"schema":{"type":"string"}},{"name":"status","in":"query","description":"Filter by category status.","required":false,"schema":{"type":"string"}}],"responses":{"200":{"description":"Successfully retrieved the ticket categories","content":{"application/json":{"schema":{"type":"object","properties":{"status":{"type":"integer"},"message":{"type":"string"},"data":{"type":"array","items":{"type":"object","properties":{"createdBy":{"type":"string"},"createdDate":{"type":"string"},"modifiedBy":{"type":"string"},"modifiedDate":{"type":"string"},"id":{"type":"integer"},"categoryName":{"type":"string"},"parentCategoryId":{"type":"integer"},"isActive":{"type":"boolean"},"isDelete":{"type":"boolean"}}}}}}}}},"500":{"description":"Failed to retrieve ticket categories","content":{"application/json":{"schema":{"type":"object","properties":{"status":{"type":"integer"},"message":{"type":"string"}}}}}}}}}}}
```

## Create Ticket Category

> This API creates a new support ticket category.

```json
{"openapi":"3.0.1","info":{"title":"SpurtV5","version":"1.0.0"},"tags":[{"name":"Support ticket category","description":"Support ticket category for admin"}],"servers":[{"url":"http://139.59.67.17/backend/api"},{"url":"https://139.59.67.17/backend/api"}],"paths":{"/support-ticket/ticket-category":{"post":{"tags":["Support ticket category"],"summary":"Create Ticket Category","description":"This API creates a new support ticket category.","operationId":"createTicketCategory","parameters":[{"name":"Authorization","in":"header","description":"Bearer token for authentication.","required":true,"schema":{"type":"string"}}],"requestBody":{"required":true,"content":{"application/json":{"schema":{"type":"object","properties":{"categoryName":{"type":"string"},"parentCategoryId":{"type":"integer"},"isActive":{"type":"boolean"},"isDelete":{"type":"boolean"}}}}}},"responses":{"201":{"description":"Ticket category created successfully","content":{"application/json":{"schema":{"type":"object","properties":{"status":{"type":"integer"},"message":{"type":"string"},"data":{"type":"object","properties":{"id":{"type":"integer"},"categoryName":{"type":"string"},"parentCategoryId":{"type":"integer"},"isActive":{"type":"boolean"},"isDelete":{"type":"boolean"}}}}}}}},"400":{"description":"Invalid request data","content":{"application/json":{"schema":{"type":"object","properties":{"status":{"type":"integer"},"message":{"type":"string"}}}}}},"500":{"description":"Failed to create ticket category","content":{"application/json":{"schema":{"type":"object","properties":{"status":{"type":"integer"},"message":{"type":"string"}}}}}}}}}}}
```

## Get Ticket Category by ID

> This API retrieves a specific support ticket category based on the provided category ID.

```json
{"openapi":"3.0.1","info":{"title":"SpurtV5","version":"1.0.0"},"tags":[{"name":"Support ticket category","description":"Support ticket category for admin"}],"servers":[{"url":"http://139.59.67.17/backend/api"},{"url":"https://139.59.67.17/backend/api"}],"paths":{"/support-ticket/ticket-category/{id}":{"get":{"tags":["Support ticket category"],"summary":"Get Ticket Category by ID","description":"This API retrieves a specific support ticket category based on the provided category ID.","operationId":"getTicketCategoryById","parameters":[{"name":"id","in":"path","description":"The unique ID of the ticket category.","required":true,"schema":{"type":"integer"}},{"name":"Authorization","in":"header","description":"Bearer token for authentication.","required":true,"schema":{"type":"string"}}],"responses":{"200":{"description":"Successfully retrieved the ticket category","content":{"application/json":{"schema":{"type":"object","properties":{"status":{"type":"string"},"message":{"type":"string"},"data":{"type":"object","properties":{"createdBy":{"type":"string"},"createdDate":{"type":"string"},"modifiedBy":{"type":"string"},"modifiedDate":{"type":"string"},"id":{"type":"integer"},"categoryName":{"type":"string"},"parentCategoryId":{"type":"integer"},"isActive":{"type":"boolean"},"isDelete":{"type":"boolean"}}}}}}}},"500":{"description":"Failed to retrieve ticket category","content":{"application/json":{"schema":{"type":"object","properties":{"status":{"type":"string"},"message":{"type":"string"}}}}}}}}}}}
```

## Update Ticket Category

> This API allows users to update a specific support ticket category based on the provided category ID.

```json
{"openapi":"3.0.1","info":{"title":"SpurtV5","version":"1.0.0"},"tags":[{"name":"Support ticket category","description":"Support ticket category for admin"}],"servers":[{"url":"http://139.59.67.17/backend/api"},{"url":"https://139.59.67.17/backend/api"}],"paths":{"/support-ticket/ticket-category/{id}":{"put":{"tags":["Support ticket category"],"summary":"Update Ticket Category","description":"This API allows users to update a specific support ticket category based on the provided category ID.","operationId":"updateTicketCategory","parameters":[{"name":"id","in":"path","description":"The unique ID of the ticket category to be updated.","required":true,"schema":{"type":"integer"}},{"name":"Authorization","in":"header","description":"Bearer token for authentication.","required":true,"schema":{"type":"string"}}],"requestBody":{"required":true,"content":{"application/json":{"schema":{"type":"object","properties":{"categoryName":{"type":"string"},"status":{"type":"number"},"parentCategoryId":{"type":"integer"}}}}}},"responses":{"200":{"description":"Successfully updated the ticket category","content":{"application/json":{"schema":{"type":"object","properties":{"status":{"type":"integer"},"message":{"type":"string"},"data":{"type":"object","properties":{"createdBy":{"type":"string"},"createdDate":{"type":"string"},"modifiedBy":{"type":"string"},"modifiedDate":{"type":"string"},"id":{"type":"integer"},"categoryName":{"type":"string"},"parentCategoryId":{"type":"integer"},"isActive":{"type":"boolean"},"isDelete":{"type":"boolean"},"categoryType":{"type":"string"}}}}}}}},"500":{"description":"Failed to update ticket category","content":{"application/json":{"schema":{"type":"object","properties":{"status":{"type":"integer"},"message":{"type":"string"}}}}}}}}}}}
```

## Delete Ticket Category

> This API allows users to delete a specific support ticket category based on the provided category ID.

```json
{"openapi":"3.0.1","info":{"title":"SpurtV5","version":"1.0.0"},"tags":[{"name":"Support ticket category","description":"Support ticket category for admin"}],"servers":[{"url":"http://139.59.67.17/backend/api"},{"url":"https://139.59.67.17/backend/api"}],"paths":{"/support-ticket/ticket-category/{id}":{"delete":{"tags":["Support ticket category"],"summary":"Delete Ticket Category","description":"This API allows users to delete a specific support ticket category based on the provided category ID.","operationId":"deleteTicketCategory","parameters":[{"name":"id","in":"path","description":"The unique ID of the ticket category to be deleted.","required":true,"schema":{"type":"integer"}},{"name":"Authorization","in":"header","description":"Bearer token for authentication.","required":true,"schema":{"type":"string"}}],"responses":{"200":{"description":"Successfully deleted the ticket category","content":{"application/json":{"schema":{"type":"object","properties":{"status":{"type":"integer"},"message":{"type":"string"}}}}}},"500":{"description":"Failed to delete ticket category","content":{"application/json":{"schema":{"type":"object","properties":{"status":{"type":"integer"},"message":{"type":"string"}}}}}}}}}}}
```